This hotel was excellent and everything was impeccable. The staff were always helpful. We realised on arrival that we needed a bigger room than we’d booked because we were staying almost a week on holiday. We chose to upgrade to the Diamond Suite on the 4th floor, which is one of the best hotel rooms I’ve ever had. Wooden floors, a lovely private terrace with views across Bologna and several French doors leading out to it, big bathroom with rain shower over the bath, lots of storage, couch, desk, big bed and a small fridge. Air conditioning worked well, which was important to us in the 30+ degree heat. The single lift is tiny, so we often used the stairs. The included breakfast was excellent, with lots of variety. The location is perfect, it’s in a very quiet spot, with all the shops and restaurants close by and even the leaning tower is only about 10 minutes to walk. There is a small supermarket only a few minutes walk away. I have already recommended this hotel to my friend.Mi sono piaciuti: Pretty much everything
Non mi sono piaciuti: Duvet cover on the bed, instead of just a sheet and blanket [extra]Very central location, we only used transport for getting from and to the airport and to go to the Ducati factory. Everything else can be walked to.[/extra]
Mi sono piaciuti: great roof terrace from where you have great view of the whole city. very friendly staff willing to help when needed. very positive atmosphere in the breakfast room serving great breakfast. hotel has a lot garden open-air places to sit and enjoy your drink.
Mi sono piaciuti: The hotel is lovely, we were lucky to have a room with a balcony, breakfast was very good but the star element are the hotel staff. They are extremely helpful, kind and attentive. We would highly recommend asking their advice on where to eat. Having listened to our preferences, every recommendation was spot on.
ホテルに着いてフロントでイタリアのイメージが変わりました。サービスの手際が良く丁寧です。のんびりで大雑把だと想像していてごめんなさい。夜中に帰って来ても別のスタッフが笑顔で迎えてくれました。 歴史のある部屋も毎日きれいに清掃されていました。 真っ白な食堂は気持ち良いの一言です。料理や飲み物が減れば直ぐに補充され、コーヒーが一滴垂れれば直ぐに拭き取られます。ところが、完璧なはずの食堂で嫌な思いをしました。初日のスタッフは笑顔でサービスしてくれたのに、次の日からは別のスタッフに無視されコーヒーの注文も他の客だけに聞いていました。でも、一週間ほどするとニッコリとコーヒーの注文を取りに来ました。それまでの無視は何だった？結果としては気持ち良いホテルでした。
Mi sono piaciuti:
Location is convenient, just travel by foot to the city centre.
Non mi sono piaciuti:
The facilities were expected to be in better condition for the high price paid.
Cleaning and organising in the room was insufficient.
Mi sono piaciuti:
Stylish and clean room, comfortable bed, delicious breakfast. Romantic atmosphere in the hotel sky bar.
Very friendly and helpful staff.
I totally recommend, will come again.
Non mi sono piaciuti:
Just nothing.
Postato da Olof su Booking
il 06/07/2018
L'utente non ha lasciato una recensione.
Postato da Anonimo su Booking
il 06/07/2018
L'utente non ha lasciato una recensione.
Postato da Delphine su Booking
il 05/07/2018
L'utente non ha lasciato una recensione.
Ottimo
Mi sono piaciuti: Locatie en service personeel